Privacy Policy

This Privacy Policy applies to personal data that has been provided to us by our Users (hereinafter, the “Users” or the “User”) of our website www.thesingular.space (hereinafter, “Website” or “Platform”) in order to provide you with a better service, by sharing with you recommendations and information about properties of your interest.

By accessing our Website and using our services, you acknowledge that you have read and understood this Privacy Policy, as well as the collection and processing of information that is outlined therein.

Pursuant to the relevant legislation concerning data protection, including but not limited to, the General Data Protection Regulation [EU] 2016/679 (hereinafter, the “GDPR”), the details of those responsible for handling the personal data that you provide us are the following:

Data Protection Officer: The Singular Space Brand, S.L. Corporate Tax ID No.: B82625153 owner of the European brand of THE SINGULAR SPACE EXTRAORDINARY PROPERTIES, hereinafter THE SINGULAR SPACE.
E-mail: hello@thesingular.space
Address: c/ Julián Camarillo nº 47 B203 C.P.: 28037 MADRID

We appreciate that providing us with information online involves a high degree of trust on your behalf, and it is for this reason that we take this trust extremely seriously. It is our utmost priority to ensure the security and confidentiality of your information.

This Privacy Policy was last updated on Feb 22nd 2019. We may make changes to this Privacy Policy periodically; as such, we recommend that you regularly check it to remain up-to-date with any updates.

WHAT INFORMATION DO WE COLLECT?

We shall now proceed to tell you about the information that we can gather, which includes but is not limited to the following:

From the website

The information that we can gather from our website includes the following:

Name

Surname(s)

Telephone number

Email address

Postal address

You must bear in mind that the above list is not restrictive but merely illustrative, which means that we may ask you for additional information, and we will always justify and explain to you why we need said additional information. Additionally, we may gather your data when you access our website, such as browsing information, Internet browser preferences, etc. If you would like further information in regards to this, please click on the cookies policy found in the footer of our website.

All the information indicated above will be gathered solely and exclusively by Somontey Consultores, S.L., for the purpose of allowing us to arrange the presentation of the best luxury property of your interest.

Automatic data collection

We automatically gather certain information from your computer or device when you visit The Singular Space’s website. For example, we gather session data including your IP address, web browser software and the website above outlined. We may also gather information about your online activity, such as the content viewed and the time for which you stay on our website. One of our aims in gathering this automatic information is to better understand the interests and preferences of our Users, so as to be able to personalise your experience and assist in the procurement of our services, as well as improving your experience with The Singular Space.

If you would like further information in this regard, please check the cookies policy at the end of this document and found in the footer of our website.

Cookies and other Internet technologies

We gather information through the use of cookies and other similar technologies (such as web beacons). Cookies are small text files that are automatically stored on your computer or mobile device when you visit almost any website. They are stored via the browser that you use. The cookies contain basic information about your habits while you are visiting our website. Using cookies, your browser will gather the information requested above and will send it to us only, so as to facilitate your browsing via the website each time you connect to it, in such a way that the website may recognise your computer or mobile device to personalise and improve your browsing experience.

If you would like further information in this regard, please check the cookies policy at the end of this document and found in the footer of our website.

How do we use your information?

General purposes

We’d like you to know that all the information that you provide us in order to make the most of the services offered to you on our website is used exclusively for:

Answering queries that you may send us;

Providing you with any type of additional information that you require from us;

Providing the User with any services and/or products that are taken out or contracted;

Providing you with access to certain services offered on the website;

Gauging your interest in our services;

Notifying you about special offers and telling you about services that we believe may be of interest to you;

Personalising and improving your experience with The Singular Space;

Asking for your opinion as well as additional information that may be of interest to us, and for carrying out surveys to evaluate the service and improve it;

Resolving disputes or problems;

Preventing prohibited or illegal activities;

Compiling anonymous statistical reports concerning access habits and activities carried out by Users;

Complying with established legal obligations; and

For any purposes described herein at any time, when gathering personal data.

In the event that the The Singular Space team needs to request any type of additional information, you will be informed at all times about the need for said information, and your express consent will be sought by us to handle this data.

Email communications

All the electronic communications that you may receive are based on what we believe may be of interest to you. Sometimes the personal data provided by Users may be used to show you The Singular Space advertising material and other content from other websites that may be of interest to you. If you do not want us to use your data for these purposes among other reasons, you can deactivate the corresponding cookies indicated in the cookies policy.

Your receipt of any type of email communication for marketing purposes will be based on your prior consent. Should you not wish to continue receiving said communications, you may unsubscribe from the communications service here.

With whom do we share your information?

When appropriate and in compliance with legislation and local requirements, The Singular Space may share your information with the following entities:

Any group company;

Third party providers who provide services or features in our name, including business analysis, payment processing, customer care services, marketing, public relations, surveys or prize draws, and in the prevention of fraud. We may also authorise third party vendors to gather information in our name including, for example, information required to use the features on our website and to provide online advertising that is adapted to your interests. These third party vendors may only gather and have access to the information needed to perform their functions, but they are not permitted to share or use the information for any other purpose. In any event, if a third party were to contact you directly, we would advise you so that you can provide your consent and remain informed at all times.

We may also share your information if we consider, in our total discretion, that such transfer is necessary in order to:

Comply with legitimate and applicable court summons or orders, or with other legal processes; establish or exercise our legal rights; defend ourselves against legal claims; or in other cases where the law requires it; In such cases we reserve the right to present or waive any legal objection or right available to us;

Investigate, prevent, or take action regarding illegal or alleged illegal activities; protect and defend the rights, property, or safety of The Singular Space, our customers, or of third parties; and in connection with our Conditions of Use and other agreements; or

In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

In addition to the above, you will receive a notification when your personal information is going to be shared with third parties, and you may choose as to whether or not we share your information.

We may also share anonymous or segregated information with third parties, including advertisers and investors. This information does not contain any type of personal information and is used to develop content and services we hope will be of interest to you.

If we sell or transfer part or all of the company or our activities to another company (for example, in the course of a transaction such as a merger, acquisition, bankruptcy, winding-up or liquidation), information such as your name and email address, user content and any other information gathered through the Platform, may form part of the sale or transfer.

In that case, the User content will continue to be your own. The buyer or recipient of the transfer must respect the agreements made in this Privacy Policy, or seek your consent for any change that they wish to make.

In any event, if you do not agree to your information being shared with a third party, you may exercise your rights of processing limitation, in accordance with the terms of the section regarding your rights.

How long do we keep your information for?

We may retain certain information associated with your account or insurance taken out in our archives, including that which is required for analysis purposes or for maintaining the integrity of the documentation filed. The periods of time for which we keep your information depend on the purpose for which it was collected and the intended end use.

We will not keep your personal information for longer than is necessary for our commercial purposes or for legal requirements. We may keep certain information for a period of time after you close your account with us, for example, if said information is necessary to meet our legal obligations or to exercise, defend or establish legal rights.

In any event, if you do not agree with the period given above, you may exercise the right to cancellation so that all the personal information held by The Singular Space may be deleted, except in those cases in which it must be retained for legal requirements.

What are your rights and choices regarding the collection and use of your information?

One of the main objectives of GDPR is to protect and explain your rights regarding the privacy of your personal data. It is for this reason that GDPR confers various rights to you in relation to your data, even after you have given us your explicit consent to process said data.

The rights to which you are entitled in accordance with the current protection regulations are as follows:

Right of access: All Users have the right to request The Singular Space to inform them of the information held about them at any time, and can then modify, update or delete it.

Right of rectification: Users have a right to request the rectification of inaccurate or incomplete personal data held about them by The Singular Space In the event that your data is found to have been shared with third parties, the rectification of the data that has been transferred to said third party will be communicated thereto on the User’s request, except in such cases where this involves disproportionate effort.

Right of cancellation or deletion: Users have a right to request that their personal data is deleted from our database. In such circumstances, the User must be aware that deletion of their personal data will entail the closure of their individual account on the The Singular Space website, and they will not be able to benefit from all the services and advantages associated with it. Bear in mind that, after closing an account, you will no longer be able to log in or access your personal information. However, you can open a new account at any time.

Right to object: This right allows you to oppose the processing of your personal data when we do so for one of the four reasons listed below: i) our legitimate interests; ii) we are authorised to carry out a task that is in the public interest or exercise a formal authority; iii) to send you direct marketing materials; and iv) for scientific, historical, research or statistical purposes.

Right to withdraw consent: Once Users have given us their express consent to process their data under a set of specific aims, they may object to the processing of their data for a number of reasons (e.g. marketing, profile creation, transfer to a certain third party, etc.), with the User being able to withdraw their consent at any time so that The Singular Space S.L. stops processing their data for the purposes indicated by the User.

Right to limit consent: Under certain circumstances, the User has a right to request that we limit the processing of their personal data, which means we can only store it and we cannot carry out any other processing activity until either: i) one of the circumstances that is listed as follows is resolved; ii) you grant your consent; or iii) further processing is necessary, whether for drafting, exercising or defending a legal procedure, with a view to protecting the rights of another physical person or for reasons of significant public interest to the European Union or for a certain Member State.

The User has a right to request the limitation of processing under the following circumstances:

When the accuracy of their personal data processed by The Singular Space is contested;

When the User objects to the processing of their personal data for our legitimate interests;

When the processing is illegal;

When the User considers that we no longer need to continue processing their data.

Right to data portability: The User will have a right to request the portability of their data to another Data Processing Officer. In this case, a digital file will be supplied containing all the data held by The Singular Space so that they can transfer it to the new Data Processing Officer.

If you wish to exercise any of the aforementioned rights, you can send an email to hello@thesingular.space remembering to always include a copy of your National ID card or other valid ID document, as well as the right that you wish to exercise.

The User must bear in mind that exercising any of these rights may affect the smooth operation of services offered by The Singular Space, which may adversely affect your experience with us.

HOW DO WE PROTECT YOUR INFORMATION?

We’d like you to feel safe when using The Singular Space and we are committed to protecting the information that we collect. Although no website can fully guarantee your security, we have implemented and maintained appropriate physical, administrative, technical and organisational measures to protect the personal information that you provide us against unauthorised or illegal access, use or disclosure, and against accidental loss, damage, modification or destruction. For example, only authorised employees are permitted to access personal information, and they may only do so to carry out permitted business functions or those for which they are authorised. Additionally, we use encrypted communications to transfer personal information between our system and yours, as well as between our system and that of parties with whom we share the information. Furthermore, we use firewalls and intrusion detection systems to prevent non-authorised people from obtaining access to your information.

CHILDREN’S PRIVACY

The Singular Space is a site for the general public, but it does not offer services for children. If The Singular Space becomes aware that a child under the age of 14 has been supplying us with personal information, we will immediately delete and destroy this information.

EXTERNAL LINKS

Our website may include links to third-party websites. If you access other websites from the links that are provided on our website, the operators of said websites may collect information about you and use it in accordance with their privacy policy which may differ from our Privacy Policy. We recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

COOKIES POLICY

Use of Cookies

This website uses “cookies”, which are small text files that are located in the User’s computer hard drive and which store information about the use of a certain website, in order to offer you quicker and more personalised browsing. The cookies can only be read by the server that placed them, and they cannot run any programmes or viruses.

The Singular Space uses session cookies which allow the user to browse the website and ensure correct access to the different areas of the website, and which are deleted once the user has finished their session.

The Singular Space also uses analytical cookies, installed by Google Analytics, a service provided by Google Inc., a Delaware company, 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, USA (“Google”). The cookies used by Google Analytics anonymously analyse statistics and the use that users make of the website. Installing these types of cookies requires the prior consent of the user. The information generated by these cookies (including your IP address) will be, where appropriate, directly transmitted to and stored by Google on its servers in the United States. Google will use this information on behalf of The Singular Space in order to analyse the use of its website and create statistical activity reports such as the source of visits, sections most visited, etc. Google may pass on said information to third parties when required to do so by law or when said third parties process the information on Google’s behalf. Google will not link your IP address to any other data it possesses.

If you wish to obtain further information about the cookies used by the Google Analytics service click here.

Likewise, Google Analytics has developed a tool that the User can install on their browser if they don’t want to be tracked by its cookies.

https://tools.google.com/dlpage/gaoptout?hl=es.

You can also consult the instructions and manuals on your browser to learn more information about how cookies work and how they are controlled. The User can also refuse the processing of data or information by refusing the use of cookies, by selecting the appropriate settings on their browser.

In the event of a query or an issue regarding our Privacy and Data Protection Policy, as well as the use of cookies, you can contact us by writing to the following email address: hello@thesingular.space

INTELLECTUAL PROPERTY

All texts, graphic elements and all audiovisual material is property of The Singular Space. Its reproduction or distribution is strictly prohibited.